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Matthew in the service department offers exceptional customer service. It is always a pleasure to speak with him. He does his best to make sure that I am getting the best service possible. I had an incident with my windshield and he was able to work with me and my additional warranty while taking into consideration my valuable time. I am 100% satisfied with the outcome. He is a definitely an asset on the team. Thank you and continue doing what you are doing!
in the last week
I had the absolute BEST experience here I’ve ever had while car shopping. I needed a vehicle that same day and Lake and his team pulled off the impossible. Lake was super knowledgeable about the vehicle and really gave me a first class experience. There was no game playing and only AAA service. Not only did Lake pull off the impossible in just a few short hours, he also personally cleaned the vehicle, had it licensed and delivered it to my home early that afternoon. Next time I’m in the market for a new car I will absolutely visit this location and ask for Lake. The entire staff at this location is wonderful and there isn’t a single thing more I could have asked for. Top notch experience and this is how car buying should be! Thank you Lake and the Oakville Kia team!
3 weeks ago
Nate mason aka the Kia whisperer is THE guy to go to for your next car purchase. His level of professionalism combined with the knowledge of the car industry is a force to be reckoned with. He’s convinced me Kia is at the top of the food chain when it comes to quality meeting affordability in the car market. Thank you Nate !
a month ago
Just picked up my new 2020 Soul EX, and what a great car it is. And what a great dealership Lockwood Kia is! They treated my disabled wife and myself with such caring and kindness, and gave us such a great deal on the car, I can't say enough, personally, about our experience with them. Five stars!
a month ago
Excellent, knowledgeable and friendly staff. Committed to providing superior customer service and making sure the customer is happy. Dealt with Lake and he made the experience super easy, was very helpful and went above and beyond to ensure I didn’t have to compromise on what I’d wanted. I would highly recommend him to anyone. Also shout out to Lilly and the manager, they were also super helpful. Thanks Lake for this Ox blood Beast. Keep up the good work :)
a month ago
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