Lockwood Kia

Toll-free:
1 844 476-3221

To our valued customers.

Like everyone else, we are monitoring COVID-19 closely. We are committed to the health and safety of our customers, employees and their families.

We continue to remain open with some modified policies and procedures. Please see below for a current status update:

Service and Parts Department

Monday-Friday

7:30am-5:30pm

We will continue to provide vehicle repair and maintenance for essential services. We have a pick up and drop off service available with full sanitization upon return of your vehicle. Please book in advance if you require this service, time slots are limited due to staffing.

Sales department

Our showroom is now open by appointment only. You can book your appointment by one of the following methods below. We are limiting appointments to a 2 person maximum per visit. Your visit to our showroom will be handled by following all social distancing recommendations. All high traffic areas are being disinfected regularly and test drive vehicles are being disinfected before and after use.

ONLINE: www.lockwoodkia.com

PHONE : 905-847-1511

We are still accommodating online vehicle sales with delivery to your door if you wish to have a fully contactless experience.

What we are doing currently:

  • Enhanced sanitizations measures including all surface sanitization 5 times daily
  • Deep clean sanitization each night after close on all work surfaces, door handles, light switches, showroom vehicles, waiting areas etc.
  • Strict no handshake and social distancing rules
  • Sanitization of our shuttle vehicle after each use
  • Installation of Plexiglas sneeze guards at most customer facing countertops
  • Pick up and drop off service
  • Online vehicle purchase and at home contactless delivery

We appreciate your understanding that your experience might look different during this time. It is our intention to remain transparent and continue to implement programs that will help support you, our employees and extended community at this time.

Thank you,

Michael DeFreitas


General Manager

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Business hours

  • Sales
  • Service
  • Parts
IMPORTANT MESSAGE REGARDING SPECIAL MEASURES FOR COVID-19. CLICK HERE FOR DETAILS.
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